IPTV ltd Privacy Policy

IPTV ltd respects and values the privacy of our users. This Privacy Policy describes the information that IPTV ltd, Inc. and our affiliated companies other than TOH Intermediate Holdings, LLC and its subsidiaries (“IPTV ltd,” “we,” or “us”) collect about consumers (“you” and “your household”) and how we use and disclose that information.

Scope of this Privacy Policy

This Privacy Policy applies to information collected by IPTV ltd through the “IPTV ltd Services”, which includes: IPTV ltd’s websites (“IPTV ltd Sites”), IPTV ltd’s products and certain other products utilizing IPTV ltd’s streaming platform or operating systems (including IPTV ltd players, IPTV ltd TV models, IPTV ltd Smart Home devices, speakers and other audio-enabled products) (collectively, “IPTV ltd Devices”), IPTV ltd’s mobile apps (including the IPTV ltd Mobile App and IPTV ltd Smart Home App), IPTV ltd branded channels like the IPTV ltd Media Player and The IPTV ltd Channel (“IPTV ltd’s Channels”), IPTV ltd’s advertising services, IPTV ltd emails and newsletters, and IPTV ltd’s accounts on third-party social networking sites.

Using our products and services, you can access channels provided by other companies (“Third-Party Channels”), including hybrid broadcast broadband (“hbbtv”) channels that may be available in your region. When you install, access or stream one of these channels, you are also interacting with that channel directly, and the channel provider and its analytics and advertising partners may collect information from your IPTV ltd Device, including your device identifier and how you use their services. In addition, IPTV ltd’s Channels may also be available on platforms operated by other companies, including smart TVs, set top boxes, streaming devices, gaming devices, mobile devices or other internet connected devices. This Privacy Policy does not cover the actions and privacy practices of these channel providers, platform operators or their partners. For more information about how these companies use your data, please see their privacy policies.

Part I. Information Collection

Information is collected from or about you from various sources, as described below.

A. Information You Provide

1. Registration Information

When you sign up for a IPTV ltd account, we ask for information such as your name, email address, postal address, telephone number, birth date, tax ID (for users in certain countries), gender and other demographic information. If you sign up using a social media account, we may also receive information from those social networking services, for example, your name or username. We also may collect similar contact information if you register to use or receive other products or services offered through IPTV ltd, or copies of IPTV ltd blog posts.

When you subscribe to a streaming service from another provider through the IPTV ltd Services (e.g., when you subscribe to a streaming service on IPTV ltd Sites or within The IPTV ltd Channel, or to a Third-Party Channel on a IPTV ltd Device), your IPTV ltd account registration information may need to be collected by the provider to create an account with that service. For more information about how these providers will use your data, please see their respective privacy policies.

2. Purchase, Payment and Shipping Information

When you add a credit card or payment method to your account or place an order with us, we will also collect your payment information and billing address, and (if you make a product purchase), other information that may be needed to complete your purchase, such as your shipping address, tax ID or other verification information.

We connect you with merchants who partner with us to offer goods and services for sale on the IPTV ltd Services, through features such as shoppable ads. If you interact with a shoppable ad or if you choose to make a purchase on the IPTV ltd Services from these participating merchants, they and their partners will also collect information about you or information you provide, including your name, billing address, shipping address, email address, phone number, and payment information, to process the transaction, fulfill and ship your order, and for other purposes. You should review the privacy policies of the companies whom you choose to transact with to understand how your data will be used by them. IPTV ltd will also collect your purchase information.

3. Other Contact Information

If you use product features with text messaging or email, IPTV ltd will also collect the phone number, email address, and any other contact information you provide to communicate with you in accordance with your account preferences and device or service settings. You may modify your IPTV ltd communication preferences and settings at any time by updating this information in your IPTV ltd account, in the relevant IPTV ltd mobile app, or certain device settings. Please consult the relevant online support documentation here for more information.

4. Communications

If you contact us directly, we will receive additional information you provide, such as your name, email address and phone number, and the contents of any message or attachments that you send to us. You may also provide us with information if you subscribe to marketing communications from us or to obtain content such as product information, whitepapers and reports. If you message other users on the IPTV ltd Services like IPTV ltd Community, we will receive the contents of those messages.

5. Information You Provide About Others

We also collect the personal information of other people. For example, if you invite or refer our products or services to families and friends by providing their names or email addresses, or if you provide the postal addresses and other contact information of recipients for gift purchases. Personal information about other people may be collected and used when you use IPTV ltd Smart Home devices and services. For instance, your Smart Home Devices may capture videos, images or voice content of other individuals.

We rely on you to obtain any required permissions in advance to allow us to collect their personal information.

6. Uploaded Files

IPTV ltd collects and may review (for example, for content moderation purposes) any files, including photos, videos or audio files, that you choose to upload or make accessible to the IPTV ltd Services.

7. Comments, Reviews and Feedback

You can provide comments, reviews and feedback on IPTV ltd Sites (e.g., IPTV ltd’s developer forums, blogs, message boards, community pages), and accounts on third-party social networking sites. Information posted in these venues may be available to the public. Please be mindful of your own privacy needs and those of others as you choose what to disclose and make public. We cannot control the privacy or security of information you choose to make public.

B. Information Collected Automatically Through the IPTV ltd Services

1. Device Information

We may receive information about the browsers and devices you use to access the Internet, including our services, such as device types and models, unique identifiers including advertising identifiers (e.g., for IPTV ltd Devices, the Advertising Identifier associated with that device), MAC address, IP address, operating system type and version, browser type and language, Wi-Fi network name and connection data, and information about other devices connected to the same network. We may also gather the WiFi MAC addresses, country code, and broadcast signal strengths of your router and other Wi-Fi routers in your area. For IPTV ltd Devices, we may also collect the name of the retailer to whom your IPTV ltd Device was shipped, various quality measures, error logs, software version numbers, and device status (including the status of battery-powered accessories). When you enable Bluetooth while using IPTV ltd Services, we may collect your Bluetooth usage, such as connection quality, the name of the device connected to your IPTV ltd Device, and the start and stop time of your connection.

We may infer your general location information and internet service provider from the device information we collect (for example, IP address and MAC address may be used to infer your geographic area). You may also choose to provide your location to enhance the functionality of your Smart Home Devices.

2. Information from Cookies and Similar Technologies

We and our business partners, such as analytics and advertising partners, collect information about your online activities over time and across different online services. For example, we use cookies, pixel tags, web beacons, SDK, device identifiers or similar technologies to recognize you when you use IPTV ltd Services, and to collect information such as the number of visits, which features, pages, or content are popular, and to measure your browsing activities. These technologies allow us to optimize the operation of our services, including by allowing us to ensure our services are functioning properly, improve and personalize the services, and to provide, personalize, and measure advertisements.

3. Activity, Location, and Usage Information on IPTV ltd Services

We receive information about your interactions with the IPTV ltd Services, such as your browsing history, search history, search results, audio information when you use voice-enabled features, interactions with content and ads, and settings and preferences. When you access streaming services on a IPTV ltd device or IPTV ltd’s Channels on other devices, we may collect information about your activities, like the channels you install or access (including usage statistics such as what channels you access, the time you access them, and how long you spend viewing them), and information about the videos and other content you select and stream within these streaming services. If you use the IPTV ltd Media Player to view your video or photo files or listen to your music files, IPTV ltd will collect data about the files viewed within the IPTV ltd Media Player, such as codecs, and other metadata of the local files you play through the IPTV ltd Media Player.

The Smart TV Experience

When you use a smart TV with our operating system (e.g., a IPTV ltd TV model) with the Smart TV experience enabled, we use Automatic Content Recognition (“ACR”) technology to receive information about what you watch via the TV’s antenna (including live television content and ads), and via devices connected to your TV (including streaming players, consoles and cable and satellite set top boxes). For example, we collect TV viewing information such as the programs, commercials, and channels you view, the date, time and duration of the viewing, and how you use the on-screen TV guide. We collect TV viewing information both when you access live TV directly through your Smart TV’s interface and when you access live TV from within a Third-Party Channel. If the Smart TV experience is enabled on your TV, we will use this information to personalize your TV viewing experience and ads.

IPTV ltd’s Mobile Apps

If you use IPTV ltd’s mobile app as a remote control or to otherwise interact with another device (e.g., using Play on IPTV ltd to play videos, photos and music stored on your mobile device on your IPTV ltd TV or a TV with a IPTV ltd streaming player connected to it), we will collect the device identifier of the device with which the mobile app interacts. For features like Play on IPTV ltd, IPTV ltd’s mobile apps may need permissions to access the content and other information stored on your mobile device.

IPTV ltd’s Advertising Services

Through IPTV ltd’s advertising services, we receive information about when, where and how an ad was displayed, the content you were viewing when the ad was served, and your clicks and any other information you provide when you interact with the ad (such as your phone number in order to receive a coupon code, your zip code to find an advertiser’s closest locations or information related to the purchases you make through our shoppable ads). For example, when IPTV ltd provides advertising services in Third-Party Channels, IPTV ltd receives information related to the ad, such as the name of the Third-Party Channel and the genre, language, and rating of the content you are watching when IPTV ltd serves the ad.

When you visit websites, apps, channels, streaming services, and connected devices (including Smart TVs and mobile devices) to which IPTV ltd provides advertising or measurement and analytics services, we may receive information about your activities, including the content you view, the date and time of your visits, how you interact with these websites, apps and devices, and how you interact and respond to ads. If our advertising partners choose to disclose this information to us, we will also receive other information connected to your interactions with these ads or advertisers, such as your name, email address, phone number, postal address, IP address, user agent and other online identifiers (such as any subscription ID or advertising IDs) that the advertiser has associated with you. For more information about how these advertisers use your data, please review their privacy policies. We may also receive your precise geolocation information (including from ad networks and advertising partners) and use it for advertising purposes, including ad targeting.

4. Information We Receive from Third Parties

We collect information about you from other sources for the purposes described in Part II of this Privacy Policy, including to provide you a tailored user experience and advertising that may be of interest to you. For example, we may collect information from the following sources:

Third parties who distribute IPTV ltd’s Channels on their devices. For example, if you access IPTV ltd’s Channels on media streaming devices or mobile devices from other companies, they may provide us IP addresses, device IDs or other unique identifiers, and user actions that relate to IPTV ltd .

Third parties whose services are available through the IPTV ltd Services. For example, Third Party Channels may provide us IP addresses, device IDs or other unique identifiers, and information about your interactions with their content and channels. If you add a third-party payment service to your IPTV ltd account, we will receive payment and billing information about you (e.g., your payment method) from that service

Linked Account Providers. If you link a third-party account (such as Alexa, Google Home, or Google Photos) to your IPTV ltd account, IPTV ltd will receive data from that provider such as voice command transcriptions (in the case of voice assistant accounts), and photo album metadata (in the case of photo storage accounts).

Data providers, ad networks and other advertising partners. These business partners may provide IP addresses, device IDs, other unique identifiers, and information about you, such as information about your online activities, interests, household information, demographics, and health and wellness information.

Advertisers. Advertisers that show ads through IPTV ltd’s advertising services may also provide data about individuals to us to personalize and measure ads through IPTV ltd’s advertising services, and for other purposes described in Part II.

Service providers. We outsource some of our operations to our service providers and vendors. For example, payment service providers that provide us payment or balance information, and ad fraud vendors that provide IP addresses to help us identify potentially suspicious activities.

Sweepstakes and Contests. If you enter one of our sweepstakes or contests hosted on a third-party platform, we will receive information about you and the information you provide to enter.

We may also receive your personal information from other individuals if they have referred you as described under Part I, Section A(5), above.

5. Information Collected by Streaming Service Providers

If you install, access or use a streaming service through us (such as a Third-Party Channel or third-party streaming service within The IPTV ltd Channel), or if you conduct a voice search in one of these services, or when you access these channels through any available hbbtv features on your IPTV ltd TV model’s remote, you may also be interacting with that provider directly, and the provider and its advertising partners may collect information about your IPTV ltd Devices (including unique identifiers, IP addresses, and device settings like language and time zone) and your usage of their service (e.g., videos, ads and other content you search, select and stream within their service, and audio information when you use some of the voice-enabled features). These streaming services may collect some of the information described in this section when their app is installed but not actively streaming.

These streaming services may also receive your IPTV ltd account registration information (if you choose to subscribe to their service), and information about your interactions with the IPTV ltd Services, as further described in Part III, B below. You should review the privacy policy for the streaming service you want to install or stream to understand how your data is used by that provider.

6. Information Collected by Providers of Linked Accounts

If you link your IPTV ltd Device or IPTV ltd account to a non-IPTV ltd service (e.g., Google Photos, Alexa and Google Assistant), you are choosing to have the provider of that service collect information about you and your IPTV ltd Device, which may include device type and name, device identifiers, its state (e.g., whether the device is powered on, whether the device is playing video), names of installed streaming service apps, and the names of your device HDMI ports. If you direct a virtual assistant to display content, we will also disclose the content to the virtual assistant provider to carry out your request. For information about how these providers use this data, please review their privacy policies.

7. Information Collected by Third-Party Platforms and Devices You Use to Access the IPTV ltd Services

If you access our services, such as IPTV ltd’s Channels, on platforms and devices operated by other companies, including third-party smart TVs, streaming devices or mobile phones, these companies may also collect information about you. You should review the privacy policy for these companies to understand how your data is used by them and their partners.

Part II. Information Usage

We may combine the information we collect about you and use it to derive other information and inferences about you. We use the information we collect and derive for the following purposes:

Support, Maintenance and Fulfillment. We use your information to provide and maintain the IPTV ltd Services, and to process and fulfill your requests or orders;

Improvement of Products and Services. We use your information to understand and analyze our user base and how you use the IPTV ltd Services, to improve and enhance the IPTV ltd Services (including building correlations for use in IPTV ltd’s advertising services in order to better serve our advertisers), and to develop new products, services, features and functionalities;

Personalization. We use your information to personalize your experience on the IPTV ltd Services, including suggesting and offering you relevant content and recommendations;

Advertising Services. We use your information to show you ads (including personalized ads) through the IPTV ltd Services, on Third-Party Channels, and on third-party websites, mobile apps, platforms and devices. We use your information to measure and understand the reach, viewership, and effectiveness of advertising, and to provide advertising analytics and reporting. We also help advertisers and advertising partners reach the desired audience and understand, measure and improve their ad campaigns. We associate the browsers and devices (such as smartphones, tablets, streaming players, connected TVs, and computers) used by the same individual or household for purposes of advertising to that individual or household on different browsers or devices. This allows, for example, ads you see on your tablet to be based on activities you engaged in on your IPTV ltd TV.

Marketing and Promotions. We use your information for marketing purposes, including to send you alerts, notifications, emails and text messages, about products, events, promotions and offers from IPTV ltd or its partners, and to measure and understand the effectiveness of our marketing;

Analytics and Performance. We use your information to measure performance and analyze key metrics relevant to our business;

Service Communication and Customer Care. We use your information to communicate with you, including sending you service information such as confirmations, invoices, notices, updates, security alerts, user surveys, and support and administrative messages; and to respond to your comments and questions and provide customer service;

Protect IPTV ltd, our Users and Others. We use your information to enforce our terms and conditions or protect our business, partners or users, and to comply with our contractual and legal obligations; and

Security and Fraud Prevention. We use your information to protect, investigate, and deter against fraudulent, unauthorized, infringing or illegal activity, including click fraud.

Part III. Our Disclosure of Information

A. Service Providers and Vendors

We work with other businesses (including contractors and service providers) to provide services for us and to help with our operations, which may require that they access and use your information. For instance, we may use other companies to communicate with you (including via telephone, email, or letter) about our products or services, to send information to you, to process and collect payment via your credit card (if applicable), to provide customer support and other services, to obtain additional data about you, and to perform analytics and other work that we may need to outsource — such as using Google Analytics to collect and process certain analytics data for IPTV ltd Services. These analytics services may also collect information regarding your use of other companies’ websites, apps, online services, and devices. You can learn about Google’s practices by going to https://www.google.com/policies/privacy/partners, and opt out of them by downloading the Google Analytics opt-out browser add-on, available at https://tools.google.com/dlpage/gaoptout.

B. Channel and Content Providers

We may disclose personal information (including IPTV ltd account registration information when you sign up with the channel or content provider, and information about your interactions with their content and the IPTV ltd Services), with partners whose services are available through the IPTV ltd Services such as providers of Third-Party Channels and other content providers on the IPTV ltd Services. This information is disclosed for different purposes, including for reporting and analytics (for example, to understand content popularity, viewership and use of the partners’ services), helping you subscribe to channels or access paid content, providing services to you, tailoring your user experience, customizing your content searches and discovery, and personalizing ads to you.

C. Advertisers, Ad networks and other Advertising Partners

We work with ad networks and other advertising partners to show you ads that we think may interest you for IPTV ltd’s products and services on IPTV ltd Services and on other companies’ websites, apps, and devices. We also work with them to show you ads from advertisers on IPTV ltd Services and on other companies’ websites, apps, and devices. We disclose information to these ad networks, advertising partners and our advertisers, and they may set and access their own cookies, pixel tags and similar technologies on the IPTV ltd Services and they may otherwise collect or have access to information about you which they collect over time and across different online services and devices.

D. Advertising Measurement Providers and Services

We work with advertising measurement providers and their service providers to help us and our advertisers understand information about the content and ads viewed, and the effectiveness of ad campaigns, including the audience that saw their ads and how they responded. These measurement providers collect or receive information about your viewing of or interaction with content and ads, including ads that you view within IPTV ltd’s Channels and Third-Party Channels, as well as ads included in content that you view through your IPTV ltd TV model’s antenna and connected devices (if IPTV ltd’s Smart TV experience is enabled), and ads you view on other websites, mobile apps, and connected devices (including Smart TVs) to which IPTV ltd provides advertising services. We may also disclose your demographics data and audience segments (e.g., sports fans, sitcom enthusiasts, cord cutters, etc.) with advertising measurement providers and their service providers.

Measurement providers use your information to create statistics about what content and ads are being watched – for example, to help them and their clients understand the audience viewing the content or ads, and to measure the effectiveness of the ads.

IPTV ltd, through its advertising services, provides measurement and analytics solutions to other companies. In providing these services, we analyze and reorganize ad campaign data from these companies and provide analytics reports to help them better understand the audience that viewed the company’s ads and whether those viewers belong to the same household.

E. Third-Party Platforms and Devices You Use

If you access our services, such as IPTV ltd’s Channels, on media streaming devices or mobile devices from other companies, we may disclose certain information to them, including information about your interactions with IPTV ltd’s Channel and its content, IP address, device identifier, and user privacy settings to coordinate on the provision of services to you, tailor your user experience, and personalize ads to you.

F. Participating Merchants

If you buy goods or services on the IPTV ltd Services, we may need to disclose information about you and information you provide to the merchant to process the transaction, fulfill and ship your order, and for other purposes.

G. Corporate Affiliates

We may disclose your information to our current or future affiliates (which means a parent company, and any subsidiaries, joint ventures, or other companies under common control), in which case we will require our affiliates to honor this Privacy Policy.

H. Consent

We may also disclose personal information, including personally identifying information, with your consent, for example, when you agree to our provision of your personally identifying information to other third parties for their own marketing purposes, subject to their separate privacy policies.

I. Merger, Sale, or Other Asset Transfers

We may also disclose your information to others in connection with or during negotiation of any merger, financing, acquisition, bankruptcy, dissolution, transaction or proceeding involving sale, transfer, divestiture or disclosure of all or a portion of our business or assets to another company.

J. As Required by Law and Similar Disclosures

We may also disclose your information (1) to comply with laws or to respond to lawful requests and legal process, (2) to protect the rights and property of IPTV ltd, our employees, agents, customers, and others, including to enforce our agreements, policies, and terms of use, (3) in an emergency to protect the personal safety of IPTV ltd, its employees or customers, or any person, or (4) to investigate, prevent, or take action regarding illegal or suspected illegal activities.

K. Aggregated or De-Identified Information

We may also disclose aggregated or de-identified information (i.e., information that does not personally identify you directly), or statistical information about you, including demographics data and audience segments (e.g., sports fans, sitcom enthusiasts, cord cutters, etc.), to others for a variety of purposes, including for their own uses, for example, for improving their products and services for us and others, and to make ads more relevant to your interests.

L. Other Users of the IPTV ltd Services

We may disclose your information to other users of the IPTV ltd Services at your request, or when you use certain features of our products and services. For instance, if you post comments or publish a review of a IPTV ltd product on the IPTV ltd Sites, other users of the IPTV ltd Sites will be able to read your review. If you upload content, including comments, videos or audio files, to the IPTV ltd Services, or if you grant access to your IPTV ltd Devices, these content and devices will be viewable by other users. If you direct message another user through the IPTV ltd Services, then we will disclose your message and your user ID to that user.

Part IV. Information Access and Choices

A. General Requests

If you have a IPTV ltd account, you may view and update certain contact and billing information we have about you by logging into your account on IPTV ltd.com. If you otherwise wish to ask for access, correction, or deletion of any of your personal information held by us, please click here. However, we may decline requests that are unreasonable, prohibited by law, or are not required to be honored by applicable law.

B. Email Marketing Choices

Our marketing emails tell you how to opt out of receiving further marketing emails. If you opt out, we may still send you non-marketing emails, such as emails about your accounts and our business dealings with you, and, as allowed by applicable law, requests for your participation in surveys. You may also opt out of receiving marketing emails from us by unchecking the box here.

C. Personalized Advertising Choices

If you are logged in to your IPTV ltd account, you can manage your preference for personalized ads from IPTV ltd by adjusting the “Personalized Ads” setting in your account. You can access this setting in the Privacy section of the Settings menu of your IPTV ltd players and IPTV ltd TV models, or on our website here. When you disable this setting, we will not personalize your ads while you are accessing our services using your IPTV ltd account. You will still see ads, but they will be less relevant to you. Ads you see can still be “contextual” – for example, they can be based on the subject matter of what you are viewing or the time of day. If you are streaming a Third-Party Channel on a IPTV ltd player or IPTV ltd TV model, that channel may not respond to this setting. It may offer its own settings to address ad personalization and you should review the privacy policy provided by the Third-Party Channel to understand your choices. You can also reset the Advertising Identifier of your IPTV ltd player or IPTV ltd TV model by choosing “Reset Advertising Identifier” in the device settings.

If you use IPTV ltd’s services without logging into your IPTV ltd account, or if you access other websites, apps, or devices where IPTV ltd provides advertising services, you can exercise your choices below. Each of these opt-out mechanisms below opts you out of IPTV ltd’s personalizing of ads only for that specific device or browser and will not affect activities or personalized advertising on other browsers or different devices.

on websites by accessing the opt-out here;

on mobile apps using any limit ad tracking settings offered by your mobile operating system; and

on Smart TVs, set top boxes, media streaming devices and other OTT platforms from other companies using any limit ad tracking (or similar) settings offered by that platform, if one is available.

You can opt out of personalized ads from third parties on the IPTV ltd Sites through our opt-out tool included in IPTV ltd’s cookie policy here. This tool opts you out of personalized advertising only for that specific browser from which you opt out and will not affect activities or targeted advertising on other browsers or different devices.

D. Choices Regarding “Smart TV Experience” and Automatic Content Recognition (ACR) on IPTV ltd TV Models

If you would like to disable the Smart TV Experience on your IPTV ltd TV model, please visit your IPTV ltd TV model’s Settings menu (Settings > Privacy > Smart TV Experience) and de-select “Use Info from TV Inputs”.

E. Voice Feature Choices

Visit the Settings menu of your IPTV ltd Device with voice-activated features (under Settings > Privacy > Voice) for controls regarding channel applications’ access to the microphone on your remote control or mobile device. You can also disable IPTV ltd’s retention of voice recordings captured on your remote control or mobile device by logging into your account on IPTV ltd.com and visiting the Voice Settings page.

F. Smart Home Device Data

If you own a IPTV ltd Smart Home device, you can manage device settings and the retention and transfer of device content from the IPTV ltd Smart Home Mobile App and/or the IPTV ltd Smart Home webpage. You may be asked to provide video and audio recordings to help IPTV ltd and its partners improve their products and services but are not required to provide consent.

Part V: Data Storage, Transfers and Security

A. Security: We use industry-standard methods of securing electronic databases of personal information. However, you should know that no company, including IPTV ltd, can fully eliminate security risks associated with personal information. To help protect yourself, please use a strong password, do not use the same password to access your IPTV ltd account that you use with other accounts or services, and protect your usernames and passwords to help prevent others from accessing your accounts and services.

B. Transfers: IPTV ltd is a global company with affiliates, varied business processes, management structures and technical systems that cross borders. Information collected by IPTV ltd or on our behalf may be stored on your IPTV ltd Devices, on your mobile device if you use IPTV ltd’s mobile apps, or on our servers, and may be transferred to, accessed from, or stored and processed globally in any other country where IPTV ltd or its service providers maintain facilities or call centers, including jurisdictions that may not have data privacy laws that provide protections equivalent to those provided in your home country. While such information is outside of your country of residence, it is subject to the laws of the country in which it is held, and may be subject to disclosure to the governments, courts or law enforcement or regulatory agencies of such other country, pursuant to the laws of such country. We will protect all personal information we obtain in accordance with this Privacy Policy and take reasonable steps to ensure that it is treated lawfully.

C. Retention: Personal information we collect may be retained for as long as needed to fulfill legitimate business purposes, including the purposes outlined in “Information Usage” under Part II, or for a time period specifically required or allowed by applicable regulations or laws.

Part VI. Supplemental U.S. State Law Privacy Notice

This additional notice is for residents of California, Colorado, Connecticut, Utah, and Virginia, and supplements the information contained in the Privacy Policy and applies to residents of those states whose data we process as a business or controller. It also describes how you exercise the rights under the California Consumer Privacy Act, the Colorado Privacy Act, the Connecticut Act Concerning Personal Data Privacy and Online Monitoring, the Utah Consumer Privacy Act, and the Virginia Consumer Data Protection Act (collectively the “U.S. State Privacy Laws”).

For the purpose of this section (Part VI), “Personal Information” means information that identifies, or could reasonably be associated with, you, your device or household. Where applicable, Personal Information has the same meaning as those same terms or similar terms under the U.S. State Privacy Laws of the state in which you reside. Personal Information does not include information that is:

Publicly available, as defined by the applicable U.S. State Privacy Laws.

Deidentified or aggregated.

Otherwise excluded from the scope of the applicable U.S. State Privacy Laws.

In the event that a term used in this Part VI has a different meaning under different U.S. State Privacy Laws, such term shall have the meaning under the laws of the state in which you reside.

A. California

1. Sources of Personal Information We Collect and Process

We collect Personal Information from you when you provide it to us or automatically through the IPTV ltd Services. We may also obtain information about you from other sources, such as third-party platforms, devices and services used to access the IPTV ltd Services, Third Party Channels, content providers, data providers, ad networks and advertising partners, advertisers, service providers (including payment service providers), providers of accounts you link to your IPTV ltd account, participating merchants and their partners, and other users if they have referred you to the IPTV ltd Services or provided your information to us.

2. Categories of Personal Information We Collect, Process and Disclose to Third Parties; and the Purposes of Processing

Over the past 12 months, IPTV ltd has collected, processed, disclosed, shared for cross-context behavioral advertising, and sold each of the categories of Personal Information as described in the chart above. IPTV ltd does not have actual knowledge that it sells Personal Information or shares for cross-context behavioral advertising the Personal Information of consumers under 16 years of age. IPTV ltd does not collect genetic or biometric information, information on sex life or sexual orientation, or citizenship or citizenship status.

3. Retention

Personal Information we collect may be retained for as long as needed to fulfill legitimate business purposes, including the purposes outlined in Section 2, “Categories of Personal Information We Collect, Process, and Disclose to Third Parties; and the Purposes of Processing” of this Supplemental U.S. State Law Privacy Notice, or for a time period specifically required or allowed by applicable regulations or laws.

4. Your California Privacy Rights

If you are a California resident, subject to certain exceptions, you may exercise the following rights:

The right to know what Personal Information we have collected about you, including the categories of Personal Information, the categories of sources from which the Personal Information is collected, the business or commercial purpose for collecting, selling, or sharing Personal Information, and the categories of third parties to whom we disclose Personal Information.

The right to access the specific pieces of Personal Information we have collected about you in a portable and, to the extent technically feasible, readily usable format.

The right to correct inaccurate Personal Information that we maintain about you.

The right to request deletion of the Personal Information that we have collected about you.

The right to opt out of the sale of Personal Information, or the sharing of Personal Information for cross-context behavioral advertising.

The right to limit our use or disclosure of your sensitive Personal Information, where permitted by law.

The right to be free from discriminatory treatment for the exercise of your privacy rights.

The right to appeal any decision with regard to your privacy request

You can submit a right to know/access, correct, and deletion request to through our online form. Such requests are subject to our ability to reasonably verify your identity, where IPTV ltd has the right or obligation to do so under applicable law. If you have a IPTV ltd account, we will verify your identity by asking you to log into your account. If you don’t have a IPTV ltd account, we will attempt to verify your identity by asking you to provide (through the online form or via privacy@IPTV ltd.com) data elements that we may have collected about you, such as your device type, device ID, and cookie ID.

You can exercise your right to opt out of the “sale” of your Personal Information, or the “sharing” of your Personal Information for cross-context behavioral advertising, and limit our use of your sensitive Personal Information, where permitted by law, by visiting IPTV ltd’s Your Privacy Choices page or visiting the Privacy section of the Settings menu of your IPTV ltd players and IPTV ltd TV models. If you are visiting any IPTV ltd Site using a web browser with the Global Privacy Control (“GPC”) signal enabled, we will treat the GPC signal as a “sale” and “sharing” opt-out request.

Where permitted by applicable law, you may authorize another person (your “Authorized Agent”) to submit a request on your behalf through the methods described above. Your Authorized Agent should submit proof that you gave the agent signed permission to submit the request. We may still require you to directly verify your identity and directly confirm that you have provided the Authorized Agent permission to submit the request. If you have questions about our Privacy Policy, please email privacy@IPTV ltd.com.

5. California’s Shine-the-Light Law.

California’s Shine the Light law permits California residents to request and receive, once per calendar year and free of charge, information about our sharing of your Personal Information (if any) with third parties for their own direct marketing use. If you are a California resident and would like to make such a request, please email privacy@IPTV ltd.com. In your request, please include your name and attest to the fact that you are a California resident and provide a current California address. We may ask you for additional information to confirm your identity before responding to this request.

B. Colorado, Connecticut and Virginia

1. Sources of Personal Information We Collect and Process

We collect Personal Information from you when you provide it to us or automatically through the IPTV ltd Services. We may also obtain information about you from other sources, such as third-party platforms, devices and services used to access the IPTV ltd Services, Third Party Channels, content providers, data providers, ad networks and advertising partners, advertisers, service providers (including payment service providers), providers of accounts you link to your IPTV ltd account, participating merchants and their partners, and other users if they have referred you to the IPTV ltd Services or provided your information to us.